About
ABOUT PLANETHMS
By the hotelier for the hotelier
We’re a team of passionate hoteliers with a knack for creating and developing apps. We understand that not all fellow hoteliers share the same passion or technical prowess, which is why we’re driven to simplify and enhance the user experience.
Our diverse backgrounds span decades in the hospitality industry, from seamlessly coordinating back-to-back events to mastering yield pricing across multiple hotel channels. These experiences have provided us with invaluable insights into the intricacies of hotel operations.
As hoteliers ourselves, we intimately understand the expectations placed on a great hotel system. Our tools were born out of necessity, crafted to address our own needs and challenges. It’s our sincere hope that these tools will prove just as valuable to you and your team, simplifying your workflows and enhancing your overall efficiency.
OUR STORY
How we started
From the humble beginnings of a chilly server room, where the background hum of the PABX machine made it feel like we were navigating a spaceship, my co-founder and I embarked on a conversation about revolutionizing our hotel’s systems. The realization dawned upon us that our current setup was outdated, unable to keep pace with the evolving demands of the hospitality industry.
As employees, we had the unique opportunity to delve into various hotel systems, unraveling their intricacies, strengths, and weaknesses. Over many lunch breaks, fueled by ambition and determination, we embarked on a journey to transform our hotel’s technology landscape. Thus, we began writing our first lines of code and conceptualizing the backbone of what would become a game-changing system.
Our initial focus was on enhancing the Booking Engine, Channel Manager, and Property Management System, refining each component to seamlessly align with our hotel’s needs. These enhancements served us exceptionally well in our roles as hoteliers, proving the efficacy of our efforts.
In our quest to streamline hotel operations further, we developed the Event Manager—an indispensable tool for managing inquiries received through our website and social media platforms. From generating quotations to orchestrating banquet event orders, and accessing event calendars on the go, our software empowered us to navigate the event landscape with ease.
Buoyed by the success of our innovations and driven by a shared passion for simplifying hotel operations, we made the bold decision to leave our corporate roles behind. Our focus shifted entirely to refining and sharing our tools with fellow hoteliers, aiming to alleviate their burdens and enhance guest experiences while maximizing revenue opportunities. Together, we embarked on a mission to make the lives of hoteliers easier, one efficient tool at a time.
FOUNDING TEAM
People Who Created This
Dino B. Nugroho
Founder & CEO
M. Ali Haikal
Co Founder & CTO
Debi Rahmadi
Co Founder & Chief Design
Expertise and Experience
Our team boasts a wealth of expertise and experience in the hospitality industry. With years of hands-on experience managing various aspects of hotel operations, we bring a deep understanding of the challenges and opportunities unique to the industry.
Driven by Passion for Innovation
We're driven by a passion for innovation and a relentless pursuit of excellence. Whether it's developing cutting-edge software solutions or refining existing processes, our team is committed to pushing the boundaries and delivering results that exceed expectations.
Customer-Centric Approach
At the heart of everything we do is a steadfast commitment to our customers. We prioritize understanding their needs, challenges, and goals, and tailor our solutions accordingly. Our customer-centric approach ensures that every interaction with our team is focused on delivering value and fostering long-term partnerships.
Continuous Improvement
A team of inhouse developer and highly trained support specialists that speak your language are at your disposal to assist you get the most out of our products.
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